Delete your account
You can ask us to delete your Fedha Academy account (website and Android app — they share one account) at any time. This page explains what gets deleted, what we keep, and how to send the request.
1. How to request deletion
- Use the request form. The button below opens our contact form with the subject “Delete my account” pre-filled. Send it from the e-mail address you sign in with (the Google account you use for Fedha Academy).
- We confirm it is you. If the request does not come from the account’s e-mail address, we reply to that address to confirm before deleting anything.
- We delete the account within 30 days and e-mail you when it is done. Signing in again after that creates a brand-new, empty account.
No form access? Write to us via the Contact page with the subject “Delete my account”.
2. What is deleted
Deleting your account permanently removes:
- your profile — name, e-mail address, avatar, display name and settings;
- learning progress, quiz results, streaks, points, badges and rewards;
- paper-trading portfolios, trades, journal entries, duels and competition entries;
- survey answers (including any income range you chose to share), saved preferences and feedback you sent us;
- analytics events tied to your account id (raw events are in any case deleted after 90 days).
Heads-up: deletion is permanent. Points, badges and unclaimed rewards cannot be restored, and public leaderboard entries disappear with the account.
3. What we may keep
- Aggregated statistics that no longer identify you (for example “how many people finished a lesson”).
- Records we are legally required to keep, such as prize-payout records for competition winners, for as long as the law requires.
- Messages you sent us may stay in our support inbox for up to 12 months so we can answer follow-ups; ask us in your request if you want those removed too.
4. Delete some data without closing the account
- Analytics: switch analytics off for your browser or app on the Privacy page.
- Survey answers, paper-trading history or feedback: use the same request form and tell us what to remove — we can delete parts of your data and keep the account.
Questions about how we handle data are answered in our Privacy Policy.
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